Privacy Policy
Privacy Policy
- Overview
General information
The following information provides an overview of what happens to your personal data when you visit our website. "Personal data" refers to any data that can be used to identify you personally. Detailed information on data protection can be found in our privacy policy (see below).
Data collection on our website
Who is responsible for data collection on this website (i.e., the "controller")? Data processing on this website is carried out by the website operator. Their contact details can be found in the "Legally Required Information" section of this website.
How do we collect your data? We collect your data when you share it with us. This could include, for example, information you enter into our contact form.
Our IT systems automatically collect further data when you visit our website. This data is primarily technical information (e.g., web browser, operating system, or time of page access). This information is collected automatically when you access our website.
For what purposes do we use your data? Some information is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior.
What rights do you have regarding your data? You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction, blocking, or deletion of your data. For details, please see the privacy policy in the section "Right to restriction of processing."
Analysis tools and tools provided by third parties
It is possible that your browsing behavior may be statistically analyzed when you visit our website. Such analyses are primarily carried out using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; that is, your browsing behavior cannot be traced back to you. You have the option to object to such analysis or prevent it by not using certain tools. Detailed information can be found in our privacy policy below.
- General and mandatory information
Data protection
The operators of this website and its pages take the protection of your personal data very seriously. Therefore, we treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and for what purposes we use it. Please note that data transmission over the internet can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the controller (within the meaning of the GDPR “controller”)
The controller responsible for data processing on this website is:
RAD consulting GmbH T/A RAD solutions
Blegistrasse 11a
6340 Baar
Switzerland
Email: info@rad-solutions.ch
The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
Revocation of your consent to data processing
Numerous data processing operations are only possible with your explicit consent. You can revoke your consent at any time. An informal notification by email is sufficient for this purpose. The legality of data collection carried out before the revocation remains unaffected.
Right to object to data processing in special cases; right to object to direct marketing (Art. 21 GDPR)
In the case of data processing based on Article 6(1)(a), you have the right, pursuant to Article 6(1)(f) GDPR, to object at any time to the processing of your personal data on grounds relating to your particular situation. This also applies to profiling based on these provisions. Please refer to this privacy policy for the legal basis for data processing. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defense of legal claims (objection pursuant to Article 21(1) GDPR).
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Article 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State where they have their habitual residence, their place of work or the place of the alleged infringement.
Right to data portability
You have the right to request that we provide you or a third party with the data that we process automatically based on your consent or in fulfillment of a contract, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done if technically feasible.
SSL and/or TLS encryption
For security reasons and to protect the transmission of confidential information, such as orders or inquiries that you send to us as the website operator, this website uses either SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar.
When SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.
Encrypted payment transactions on this website
If you are obliged to provide us with your payment details after concluding a paid contract with us, these details are necessary for payment processing.
Payment transactions using common payment methods (Visa/MasterCard, PayPal, instant bank transfer, etc.) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the padlock icon in your browser's address bar.
If communication with us is encrypted, it is not possible for third parties to read the payment information you provide.
Information on blocking, correction and deletion of data
Under applicable legal provisions, you have the right at any time to request information about your stored personal data, its origin and recipients, and the purpose of its processing. Furthermore, you may have the right to rectification, blocking, or erasure of your data.
Right to request processing restrictions
You have the right to request the restriction of the processing of your personal data. The right to request a restriction of processing exists in the following cases:
Should you dispute the accuracy of your data stored with us, we generally need some time to verify this claim. During this investigation, you have the right to request that we restrict the processing of your personal data.
If the processing of your personal data was/is unlawful, you have the option to request the restriction of the processing of your data instead of its deletion.
If we no longer need your personal data and you require it for the establishment, exercise or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you object to processing pursuant to Article 21(1) GDPR, your rights and our rights will be weighed against each other. Until it is determined whose interests prevail, you have the right to request a restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data – apart from its archiving – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of other natural or legal persons or for important reasons of public interest cited by the European Union or a Member State of the EU.
Rejecting unwanted emails
The use of contact details published as part of the legal notice for sending unsolicited advertising and informational materials is hereby prohibited. The operators of this website and its pages expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam messages.
- Data collection on our website
Cookies
Our website and its pages use cookies in some areas. Cookies do not harm your computer and do not contain viruses. The purpose of cookies is to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.
You can configure your browser to notify you when cookies are being set, to allow cookies only in specific cases, to block cookies in certain situations or entirely, and to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary for carrying out electronic communication or for providing certain functions you have requested (e.g., the shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically flawless and optimized provision of its services. If further cookies (e.g., cookies for analyzing your browsing behavior) are stored, these will be addressed separately in this privacy policy.
Server log files
The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
The type and version of the browser used
The operating system used
Referrer URL
The hostname of the accessing computer
The time of the server request
The IP address
This data will not be combined with other data sources.
Data is collected on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website. To achieve this, server log files must be recorded.
Contact Form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this information without your consent.
The processing of the data entered into the contact form is therefore based solely on your consent (Art. 6 para. 1 lit. a GDPR). You have the right to withdraw your consent at any time. An informal notification by email to us is sufficient for this purpose. The lawfulness of any data collection carried out before the withdrawal remains unaffected.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to data storage, or the purpose for data storage no longer applies (e.g., after completion of our contract or our response to your inquiry). Mandatory legal provisions – in particular, retention periods – remain unaffected.
Inquiry via email or telephone
When you contact us by email or telephone, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR if your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on your consent (Article 6(1)(a) GDPR) and/or on our legitimate interests (Article 6(1)(f) GDPR), as we have a legitimate interest in the efficient processing of inquiries addressed to us.
The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular, statutory retention periods – remain unaffected.
Registration on this website
When you register on our website, we use the data you provide solely for the purpose of using the specific offer or service for which you registered. You must provide all the required information requested during registration. Otherwise, we will reject your registration.
To inform you about important changes to our portfolio or technical modifications, we will use the email address you provided during registration.
We process the data you entered during the registration process based on your consent (Art. 6 para. 1 lit. a GDPR). You have the right to withdraw your consent at any time.
Processing of data (customer and contract data)
We collect, process, and use personal data only to the extent necessary for establishing, defining the content of, or amending the contractual relationship (data inventory). These measures are based on Article 6, Section 1, Letter b of the GDPR, which permits the processing of data for the performance of a contract or for taking steps prior to entering into a contract. We collect, process, and use personal data concerning the use of our website (usage data) only to the extent necessary to enable users to access the services and for billing purposes.
The collected customer data will be deleted upon completion of the order or termination of the business relationship. Statutory retention obligations remain unaffected.
Data transfer during contract conclusion for online shops, retailers and the shipping of goods
We only share personal data with third parties to the extent necessary for processing your order; for example, with companies responsible for shipping goods or the financial institution handling payment processing. Data will not be shared beyond this scope unless you have expressly consented to it. Your data will not be shared with third parties for advertising purposes without your explicit consent.
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Data transfer when concluding contracts for services and digital content
We only disclose personal data to third parties to the extent necessary for the execution of the contract; for example, to the financial institution commissioned with processing the payment.
Your data will not be shared beyond what is described above, or only if you have expressly consented to such sharing. Your data will not be shared with third parties, for example for advertising purposes, without your explicit consent.
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
- Analytics tools and advertising
Google Analytics
This website uses features of the web analytics service Google Analytics. Google Analytics uses so-called cookies. Cookies are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA.
The storage of Google Analytics cookies and the use of this analytics tool are based on Article 6 Paragraph 1 Sentence 1 Letter f GDPR. The operator of this website has a legitimate interest in analyzing user behavior in order to optimize both its online services and its advertising measures.
Browser plugin
You can change the settings in your browser to block cookies and to accept, block or withdraw your consent to cookies via the cookie banner (opt-in/opt-out); however, please note that in this case you may not be able to fully use all the functions of this website.
Demographic parameters provided by Google Analytics
This website uses the "demographic parameters" feature of Google Analytics. This allows us to generate reports that provide information about the age, gender, and interests of website visitors. The sources of this information are Google's interest-based advertising and third-party visitor data. This data cannot be linked to a specific individual. You can disable this feature at any time by adjusting your Google account settings or generally prevent Google Analytics from collecting your data, as explained in the section "Objection to Data Collection."
- Newsletter
Newsletter data
When you subscribe to the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. You will be automatically subscribed to the newsletter during the checkout process in the shop. We may also ask you for additional information to provide you with a better user experience. We use this data exclusively for sending the requested information and do not share it with third parties.
The processing of the data entered in the newsletter registration form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of your data, your email address, and the use of this data for sending the newsletter at any time, for example by clicking the "Unsubscribe" link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected.
The data we collect from you for the purpose of subscribing to our newsletter will be stored by us until you unsubscribe. Your data will be deleted when you unsubscribe. Data that we archive for other purposes will remain unaffected.
- Plug-ins and tools
YouTube with enhanced privacy settings
Our website uses plugins from the YouTube platform.
As soon as you start playing a YouTube video on our website, a connection to YouTube's servers is established. This informs the YouTube server which of our pages you have visited. If you are logged into your YouTube account while visiting our website, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after you start playing a video, YouTube may place various cookies on your device. These cookies allow YouTube to collect information about visitors to our website. This information is used, among other things, to compile video statistics in order to improve the website's usability and prevent fraud. These cookies will remain on your device until you delete them.
Under certain circumstances, further data processing operations may occur after the playback of a YouTube video has started, which are outside our control.
The use of YouTube is based on our interest in presenting our online content in an appealing way. According to Article 6, paragraph 1, letter f of the GDPR, this constitutes a legitimate interest.
- Payment service providers and resellers
PayPal
We offer payment via PayPal on our website. If you pay via PayPal, we will forward the payment information you enter to PayPal.
The legal basis for transferring your data to PayPal is Article 6, paragraph 1, letter a of the GDPR (consent) and Article 6, paragraph 1, letter b of the GDPR (processing necessary for the performance of a contract). You have the right to withdraw your consent to the processing of your data at any time. Such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
